Privacy Policy

Here is the Privacy Policy formatted as plain text:

Effective Date: 03/06/2025
Last Updated: 03/06/2025

Welcome to Uzabiz (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, especially through communication platforms like WhatsApp, Telegram, Instagram, and SMS.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, social media handles.
• Business Information: Company name, registration number, industry, and location.
• Communication Content: Messages exchanged via WhatsApp, Telegram, Instagram, or SMS for support or service delivery.
• Usage Data: Interactions with our SaaS tools, feature usage, preferences.
• Device Information: IP address, device type, browser, and OS when accessing our SaaS platforms.
• Payment Information: (If applicable) Payment confirmation details; we do not store full card or bank details.

2. How We Use Your Information

We use your data to:

• Provide and improve our SaaS services.
• Communicate with you via WhatsApp, Telegram, Instagram, or SMS.
• Send transactional updates, reminders, or support messages.
• Deliver marketing content (with your consent).
• Comply with legal and regulatory obligations.
• Personalize your experience based on your activity and preferences.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: For messaging, hosting, analytics, or payment processing.
• Legal Authorities: If required by law or to protect our rights and property.
• Partners or Affiliates: Only when relevant to deliver a service you requested.

4. Data Storage and Retention

Your information is stored securely using cloud-based systems. We retain your data only as long as necessary for:

• The purpose for which it was collected.
• Legal and regulatory requirements.
• Service continuity and customer support.

5. Your Rights

You have the right to:

• Access your personal data.
• Correct or update your data.
• Request deletion of your data.
• Withdraw consent at any time (especially for marketing messages).
• Object to data processing in certain circumstances.

To exercise your rights, contact us at: privacy@uzabiz.africa or send a message to our official WhatsApp line.

6. Third-Party Services

Uzabiz integrates with third-party platforms like:

• WhatsApp Business API
• Telegram Bot Services
• Instagram Messaging API
• SMS Gateways

Please review their respective privacy policies, as we are not responsible for how they handle your data once outside our systems.

7. Security

We implement appropriate security measures to protect your data, including:

• Encryption of communication
• Secure access controls
• Regular audits and monitoring

However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website or sent via messaging platforms. Continued use of our services implies your agreement to the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: privacy@uzabiz.com
📱 WhatsApp/Telegram: +254 777 664715
🌐 Website: https://uzabiz.africa